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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

  1. Customer Information. For those clients who order goods from us by telephone, mail, or over the internet, we maintain records of the customers name, address, telephone numbers, credit card information, and email addresses. It is not shared with any other parties except the credit card company (or its processing agent) when the sale is rung through our credit card machine.
  2. Our Email Mailing List. For those people who request to be added to our email list so that they may receive our email newsletter, we maintain records of the email address and the requesting person's name and telephone number if this is provided to us. This information is used solely to send out our email news letter. It is not used for any other purpose. It is not shared with any other party.
  3. Our Canada Post Mailing List For those people who request that they be added to our postal mailing list, we collect the person's name and address and telephone number. This information is used solely to send out our newsletter. It is not used for any other purpose. It is shared only with the company who mails our newsletters, and they use it solely to mail out Yarn Forward newsletters, and after use they destroy the data. Please note that we can only send our mail newsletter within Canada. If you live outside of Canada, please request an email newsletter.
  4. Cookies If you use the Secure Shopping Cart Ordering System we place a cookie on your computer. Only Yarn Forward can use this cookie. It is used solely to provide a link between you and your order which is kept on our server. When you check out of the ordering system or cancel your order, the cookie is deleted. If you do not go through the checkout, the cookie will delete itself after seven days.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

If you want your information added, removed or corrected on any of our data bases,
mail us at Yarn Forward. 22 Amethyst Crescent, Stittsville, Ontario. K2S 1Z1. Canada. or
fax us at +1 (613) 831-9670